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The Client Who Almost Broke Me (And What It Taught Me About Scope Creep)

Updated: 2 hours ago

Every freelancer has that one writing client.


The one you wish you’d never said yes to.


For me, it was a client who seemed normal enough on the surface. He hired me to write a batch of blogs for his business. Sounded simple, straightforward, and like easy turnaround money.


Then came the WhatsApp messages.


At first, it was just a “quick question.” Then another. And another. Soon, my phone was lighting up at all hours of the day and night. He wanted to brainstorm new business ideas. He wanted me to hop on impromptu calls. He wanted “help” with random projects that had nothing to do with the work we agreed on.


One blog project turned into endless meetings. Chasing half-baked marketing schemes. Constant interruptions. Hopping on calls with his other clients. “Can you just…” became the start of every message.


And before I knew it, I wasn’t a freelance writer anymore. I was his on-call business consultant, marketing department, sales support team, HR consultant, and therapist.

All for the price of a few monthly blog posts.


That’s when I learned the ugly truth about scope creep. It’s one of the biggest freelance writer mistakes you can learn to avoid upfront. Here’s what new contractors need to know.


What Scope Creep Actually Is

Scope creep happens when a client starts asking for more than you originally agreed to, without extra pay to cover the extra work.


It usually doesn’t happen all at once. Instead, it sneaks up on you. A small “favor” here. A “quick edit” that’s really a rewrite. A “fast call” that eats up an hour of your day. Before long, you’re drowning in tasks that were never in the contract.


And if you’re not careful, scope creep will:

  • Drain your revenue. You’re spending hours on unpaid work that eats into your actual earning time.

  • Burn you out. Constant demands mean you can’t focus on other clients or protect your own sanity.

  • Set a bad precedent. If one client walks all over your boundaries, others will try too.


Photo by Andrea Piacquadio: https://www.pexels.com/photo/woman-in-red-t-shirt-looking-at-her-laptop-3755761/ 

How to Spot It Early

The client I mentioned? He was a textbook case. Looking back, the red flags were obvious:

  • Messaging outside normal hours. A client who thinks they can realistically contact you 24/7 will always push for more.

  • “Can you just…” requests. Those three words are almost always the start of unpaid work.

  • Meetings multiplying. If your original agreement didn’t mention regular calls, but suddenly your calendar is filling up, you’re in scope creep territory.

  • Vague project goals. The less defined the work is up front, the easier it is for the client to keep adding “extras.”


Tips to Protect Yourself from Scope Creep

If you’re new to freelancing, trust me: learn this lesson faster than I did. Here are some simple ways to guard against creep and keep your business profitable.


1. Put Everything in Writing

Your contract should spell out exactly what you’re delivering (number of blogs, word counts, revisions, deadlines.) The more detailed, the less wiggle room for “surprise” requests.


2. Set Boundaries on Communication

Include your working hours and preferred contact method. If a client insists on WhatsApp messages at 10 PM, you can point to your contract and say, “This isn’t part of my scope.”


3. Charge for Extra Work

If a client asks for something outside the original agreement, respond with:“Happy to help! Here’s what that would cost and how it would impact the timeline.”That simple line flips the script. It reminds them your time is valuable.


4. Use Retainers for High-Touch Clients

Some clients need more access and support. Instead of nickel-and-diming, package that into a retainer fee that accounts for calls, strategy, or extra revisions.


5. Don’t Be Afraid to Walk Away

Not every client is worth keeping. If they repeatedly ignore your boundaries and expect free labor, cut your losses. Protecting your time and energy is more valuable than holding onto a draining contract.


What I Learned the Hard Way

That “terrible” client taught me one of the most important lessons of my career. Not every gig is a good gig.


He thought paying me for a blog meant unlimited access to my brain. And for a while, I let him. I thought saying yes to everything would make me look like a team player.


But instead, it made me resentful, exhausted, and underpaid.


Now, I know better. I put clear scope in my contracts. I shut down WhatsApp chaos. And I only give clients access to what they actually pay for.


Photo by Moose Photos: https://www.pexels.com/photo/woman-wearing-blue-shawl-lapel-suit-jacket-1036622/ 

Avoid Scope Creep. Build a Real Freelance Business.

If you’re just starting out, this is one of those lessons you want to learn sooner, not later. Scope creep can look harmless at first, but it eats your time, your energy, and your paycheck.


That’s why I built tools and guides to help freelancers like you avoid rookie mistakes and grow your writing business the smart way.


👉 Check out my downloads and tools to:

  • Write contracts that protect your time.

  • Pitch and price your work with confidence.

  • Keep clients happy without letting them take advantage.


Because at the end of the day, your writing career should feel like freedom, not like being trapped in a nonstop WhatsApp nightmare.

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